Your MIS/IT or purchasing department orders telecom services and approves
Your legal department manages and approves telecom contracts.
Your finance/accounting department manages and pays bills.
Which of your departments has personnel trained
in telecom billing regulations, tariffs, rates, terms, conditions
and US Codes?
Without this knowledge it is virtually impossible
to determine if you are billed correctly. Even if your contract
matches your bill, your contract may contain errors.
You have to be able to identify an
overcharge before you can correct it.